Meet the AI Employee Who Works 24/7 and
Never Takes a Sickie
Your AI employee takes every enquiry, calls, chats and messages, keeps your customers updated, sends the right details to your team and keeps things running smoothly.
The AI Employee Built for Busy Smash Repairers
An AI Employee That Can Handle Calls, Bookings, Customer Updates and Answer FAQ’s
Stop dealing with same enquiries repeatedly, “Any updates?”, “Is my car ready?”, “When can I bring it in?”
DigiSyncro acts as an AI front-office employee that handles calls, web enquiries and social messages, it can answer FAQ’s, book appointments and follows up automatically, so customers get fast answers, and your team stays focused on the workshop.
Why Smash Repair Workshops Love DigiSyncro
Running your business means juggling calls, customers, and constant interruptions. DigiSyncro takes care of the communication side, answering enquiries, sending messages, requesting reviews, and following up automatically. It keeps your workshop connected and your customers looked after, even when things get hectic.
Respond Faster
Your AI assistant answers calls, replies to messages, and keeps customers updated 24/7, even after hours!
Reduce Interuptions
Filters out customers from non-customer calls like insurers or suppliers, answers common questions automatically, and only passes the relevant calls and messages to your team.
Stay Top of Mind
Automatically request Google reviews, send monthly emails, and post to social media all from one place.
Never Miss a Lead.
Every call, message, and follow-up is captured in your system, so no customer slips through the cracks.
Simplify Communication
Manage all your messages across SMS, web chat, Facebook, Instagram, and email in one easy inbox.
SmartSync
DigiSyncro may be able to connect with your workshop management system to access customer details to save your team even more time.
“We were missing too many calls… so we built an AI receptionist instead of hiring staff.”
One of our clients was missing calls every day.
Customers ringing while he was out the back, on the tools, or already on another call.
Instead of hiring a full-time receptionist…
he built an AI employee.
This is the first call he made to test it.
Check out what our customers have to say!
Combined Auto Repair
Too Many Calls, Not Enough Staff? Here’s How They Fixed It
McCarthy Panel Works
How They Took Control of Phone Calls Without Hiring More Staff
Plans & Pricing
Choose the DigiSyncro package that fits your business. Every plan helps you save time, reduce admin, and deliver a smoother experience for your customers.
DigiSyncro Plus
AU $379
Month (incl. GST)
Perfect if you already have a website and just want the tools to automate customer communication.
AI chatbot for website enquiries and repair updates
AI chatbot for Facebook and Instagram messages
Missed-call text-back with AI follow-up
SMS updates and automated reminders
Request and manage Google Reviews
Unlimited DigiSyncro users
Email tool for bulk or one on one customer emails
CRM for automations and workflow management
Add SmartSync to synchronise data from management systems
DigiSyncro Max
AU $479
Month (incl. GST)
Everything in Plus, and access to your own website builder.
Everything from DigiSyncro Plus Plan
Professional industry-built website included
Integrated Get Quote forms
AI chatbot built into the website
SEO optimised so customers can find you
Easily update your website with new pages, photos or a blog
Drag and drop editing to make simple changes yourself
Mobile friendly design
Website hosting included
Most Popular
DigiSyncro Pro AI
AU $879
Month (incl. GST)
Unlock the ultimate automation suite, everything from DigiSyncro Max, plus your own 24/7 Voice AI Employee.
Everything from DigiSyncro Max Plan
24/7 Voice AI Employee
Answers calls and handles common enquiries
Books appointments and collects customer details
Records calls and provides transcripts
Notifies team members instantly
Dashboard to monitor call types, trends and performance
Saves hours of time by reducing interruptions
DigiSyncro Plus
AU $3,790
Yearly (incl. GST)
Perfect if you already have a website and just want the tools to automate customer communication.
AI chatbot for website enquiries and repair updates
AI chatbot for Facebook and Instagram messages
Missed-call text-back with AI follow-up
SMS updates and automated reminders
Request and manage Google Reviews
Unlimited DigiSyncro users
Email tool for bulk or one on one customer emails
CRM for automations and workflow management
Add SmartSync to synchronise data from management systems
DigiSyncro Max
AU $4,790
Yearly (incl. GST)
Everything in Plus, and access to your own website builder.
Everything from DigiSyncro Plus Plan
Professional industry-built website included
Integrated Get Quote forms
AI chatbot built into the website
SEO optimised so customers can find you
Easily update your website with new pages, photos or a blog
Drag and drop editing to make simple changes yourself
Mobile friendly design
Website hosting included
Most Popular
DigiSyncro Pro AI
AU $8,790
Yearly (incl. GST)
Unlock the ultimate automation suite, everything from DigiSyncro Max, plus your own 24/7 Voice AI Employee.
Everything from DigiSyncro Max Plan
24/7 Voice AI Employee
Answers calls and handles common enquiries
Books appointments and collects customer details
Records calls and provides transcripts
Notifies team members instantly
Dashboard to monitor call types, trends and performance
Saves hours of time by reducing interruptions
All plans require a One-time Setup fee: $699.00 (incl GST)
Includes AI Agent setup and OnBoarding.
Listen to Example calls
Watch How DigiSyncro Transforms Your Collision Repair Shop
Watch this video as Ben gives a quick walkthrough of how DigiSyncro works and why it saves repairers so much time.
What you get with DigiSyncro
Calls, texts, social messages, bookings, updates, reviews, marketing and customer records all run through a single AI-powered system, so nothing gets missed and your team stays focused on the workshop.
Calls, SMS and social messages are handled automatically
DigiSyncro answers inbound calls and responds instantly to SMS, website chat, Facebook Messenger and social DMs, so customers get fast replies no matter how they reach out.
Common questions and update requests are handled automatically, with urgent matters escalated to your team only when needed.
Bookings, customer updates and follow-ups
Appointments, repair updates, reminders and follow-ups are sent automatically, reducing “just checking” calls and keeping customers informed without pulling your team off the floor.
Every customer and conversation is tracked in one simple CRM.
Every call, message and interaction is logged automatically, giving your team full visibility of customer history in one place.
DigiSyncro also automates Google review requests at the right time, helping you build a stronger online reputation without chasing reviews. Your AI bot can even reply to reviews if you like!
Marketing and social posting
DigiSyncro includes email marketing, automated campaigns and social media scheduling, so your workshop stays visible without juggling multiple tools.
Everything works together as one system, powered by automation and AI.
Connecting DigiSyncro with your workshop management system requires our SmartSync data synchronisation tool. Additional software or third-party apps with active subscriptions may also be required.
Our goal is simple: connect the tools you already use so your business runs smoother, not harder.
Frequently Asked Questions
How long does setup take?
Your DigiSyncro system is ready for you to access and use as soon as your subscriptions starts. Additional features such as AI Agents are usually setup and ready for you to use 7–10 business days after onboarding.
We handle the AI Agent configuration for you, and setup time mainly depends on how quickly your main phone number is forwarded to your DigiSyncro Voice AI Agent if selected.
Once that’s done, you’re ready to go.
Do I need any special software to use DigiSyncro?
No. DigiSyncro runs in the cloud, so you can log in from any computer or mobile device.
If you want to connect iBodyShop, you’ll just need Report Link from iBodyShop and SmartSync from DigiSyncro (both small fees).
How much time will it really save my team?
DigiSyncro members are saving hours every week.
For example, one repairer had their AI Agents handle 710 calls and trigger 1,971 actions in just four weeks, with 99% positive sentiment. That’s more than 20 hours of staff time saved in a month.
What happens if multiple customers call at once?
Your AI Agent can handle up to 200 calls simultaneously, meaning no customer ever gets missed even during busy periods.
And that’s just one part of DigiSyncro. Automations, chat, and follow-ups continue working in the background to keep your customers engaged.
What happens if someone calls after hours?
Your AI Agent or missed-call text-back responds automatically, capturing details, sending messages, or booking appointments while you’re away.
Who manages the system once it's setup?
Think of this as any other software you have - like your accounting software. We set the system up for you, then provide a log in for you. From there we are available for support and assistance. You and your team then manage, adapt and use the system as much as you need.
Is there a contract or lock-in period?
All DigiSyncro plans have a 90-day minimum term on monthly subscriptions. Annual plans have a 12-month minimum term. After your minimum term ends, plans continue on the same billing cycle, and you can cancel anytime with 30 days notice.
Are there any other ongoing costs?
DigiSyncro includes a monthly USD usage credit with each plan. This credit contributes toward the normal operation of the platform and helps cover activities such as phone calls, SMS messages, AI voice minutes, transcriptions, emails, and other automation actions.
Some features operate on small usage-based costs, which are deducted from the monthly credit. These can include:
Incoming and outgoing phone calls
SMS or MMS messages
AI voice minutes and call transcription
Call recording and storage
Emails and automation actions
Dedicated phone numbers for Voice AI agents
These charges are typically very small (for example, phone calls are generally charged per minute at only a few cents) and are automatically deducted from the included monthly credit.
If platform usage exceeds the included credit, additional usage is billed at the applicable rates.
If DigiSyncro is connected to a third-party system (such as a workshop management system), additional integration tools like SmartSync may be required. Some integrations may also rely on third-party services that have their own subscription or usage fees.
What kind of support do I get?
Every member receives our Premium Support Pack valued at $97/month, which includes onboarding sessions, unlimited support, and 24/7 live chat access.
Does it work with workshop management systems?
Connecting DigiSyncro with your workshop management system may be possible. In most cases this requires our SmartSync integration, and sometimes additional third-party apps that have their own subscriptions. We can take a look at your setup and talk through what’s possible with your system.
Ready to Get Started?
Add an AI Employee to Your Team
DigiSyncro is built to save you time, reduce admin, and keep your customers connected without changing the way you work now.
Choose the option that suits you best:
